1. Real Convenience to Customers.
Visitors to your website have three options when they have questions. They can call and hope to be connected to correct person who can answer their question. If you dive into the actual statistics of inbound calls that go unanswered or ring to a voicemail at your dealership your eyes will certainly be raised. Consistently we see upwards of 25% of all inbound calls go unanswered. Secondly, they can send an email and hope to receive a response. Finally, they can Chat and get instant answers 24/7.
2. Cost Efficient.
No need to hire more sales staff. Let our fully trained live chat operators handle it. We train, coach, grade, and bonus on performance.
3. Stand out from the Competition.
Engage with 100% of your website visitors and cruise past the competition in user experience and website conversions.
4. Better Customer Relationships.
We build rapport instantly 24/7 with your website visitors and drive them further into the funnel for Sales, Service, Parts, Collision, and Accessory Departments.
5. Smarter Lead Transcripts Offer Data to Improve Customer Service.
- Detailed Transcripts
- Integrates with Any CRM
- Previous Page Views on Your Site
- Website Referral Source
- Phone, SMS Text, Email, and even VIP Appointments!
6. Dedicated Performance Managers
- Available by phone, SMS, email Monday thru Friday 8am – 6pm
- Reviews of account performance monthly
- Marketing Messages Updated Monthly
- A digital partner, not a vendor that truly wants to help you sell more!