Recreational vehicle dealers need to find ways to maintain incoming revenue during these trying times. Whether it is a normal seasonal sales slump or a major economic downturn, live chat software and support services from RVchat can help RV dealerships weather the storm. Our live chat software and support services are an excellent way to engage with RV shoppers and convince them to do business with your RV dealership at a time when not many people are buying. Here’s how live chat can help you can win their business:
A Better User Experience on Your Website
In-the-know RV dealers already understand the value of using live chat on their dealership websites. But when sales are down, live chat is typically one of the first things to get cut from the budget. That can be a costly mistake, since live chat allows dealerships to:
- Keep shoppers focused on your dealership.
Lower your website’s bounce rate with live chat by engaging with customers before they leave to go to your competitor’s site.
- Provide Face to Face Engagement.
Even after the Coronavirus restrictions are lifted, people are likely to be a little hesitant to go out and interact with other people. Our video chat feature is a great way to handle that.
- Get More leads and sales.
With live chat operators who are trained for conversations that convert, live chats will bring more appointments and recreational vehicles sold.
- Cut operating costs.
Chat conversations allow RV dealerships to engage more shoppers effectively, and open additional communication lines.
It is essential to have a managed chat provider like RVchat.com handle conversations with the shoppers on your website. That will give your staff more time to engage with in-store customers and increase sales volume. Experience and expertise are key factors in choosing the right managed chat solution, and we’ve been in leading the live chat for dealerships industry for over 13 years.
Enhance Your Other Digital Marketing Efforts
RV buyers aren’t limiting themselves to one device or source of information. When sales at your dealership are down, you cannot afford to be limited to one source of lead generation.
Integrate live chat into your digital marketing strategy and have conversations with online shoppers across several different marketing channels. Innovative chat providers like RVchat.com deliver chat solutions that work across communication channels including SMS text messaging and Facebook Messenger.
And then there’s Facebook. Love it or hate it, Facebook is where a majority of people spend their online time. RVchat’s live chat software integrates very nicely with Facebook Messenger. Whether your marketing efforts on the social platform are organic or paid through Facebook Ads, dealers can integrate live chat into their social media strategy.
Buying a recreational vehicle is an emotionally driven purchase for most people. Customers need to feel that they are making the right purchasing decision and are buying from the right place.
Use live chat to provide a dynamic interaction to meet the unique wants and needs of your customers. Shoppers will be confident they are making the right choice.
Get more from your RV dealership’s website with live chat.
Contact us here, call 1-800-601-0792, or send us a message on Facebook for more info!